Extra Care Protection

New Toyotas come with excellent warranty coverage

3 YEARS

OR

60,000 km*

Basic Complete Vehicle Warranty

5 YEARS

OR

100,000 km*

Powertrain Warranty

8 YEARS

OR

160,000 km*

Hybrid Component Warranty

New Toyotas come with 3 YEARS of roadside assistance coverage.

Roadside Assistance Includes
Towing To your preferred Toyota dealer within 50 km or closest dealer within 300 km, or,
in the case of an accident, to your dealer or an Accident Reporting Centre (if required by your Municipality).
Battery Boost Or towing, if vehicle fails to start after boost
Tire Change Service To install your spare when you have a flat tire
Lockout Service When keys are locked in your car
Winching To extract your vehicle if it is immobilized in a ditch, mud, or snow
Fuel Delivery Including up-to 5 litres of fuel

Toyota Canada warrants each new vehicle, registered in Canada and operated in Canada or the mainland United States. Warranty begins when the vehicle is registered in service, which may be prior to the date that you purchased it.

Warranty service may be obtained from any authorized Toyota dealer. Certain factors or conditions such as negligence, modification or accidents can nullify any of the warranties. See your Toyota dealer for details.

For questions about your Toyota warranty please contact us.


 

To contact Toyota Customer Service
call: 1-888-TOYOTA-8

*Whichever comes first

Toyota Extra Care Protection

ECP Mechanical Protection

Your Toyota consists of thousands of moving parts, so it’s reassuring to know that Toyota Extra Care Protection (ECP) is there to keep you covered.

ECP PLATINUM and ECP GOLD plans are available for terms up to 7 years or 200,000 km (whichever comes first), and they provide protection beyond Toyota’s New Vehicle Warranty, for an extensive list of vehicle components.

PLATINUM PLAN

 

The PLATINUM PLAN is very comprehensive. In fact, it’s just easier to let you know what it doesn’t cover.

Parts not covered are: all glass (mirrors, heated windshields and rear windows with defroster), fog lamps, lenses, sealed beams, lamps, light bulbs, tires (with the exception of ECP Road Hazard Coverage), wheels or wheel studs, trim, seat frames, convertible top, mouldings, weather-strips, bright metal, sheet metal, body parts (including frame), bumpers, upholstery, carpet, paint, brake rotors and drums, brake linings and pads, batteries and cables, manual clutch disc lining, pressure plate and bushings, throw-out bearings, catalytic converter (which may be covered by Emissions Control Systems Warranties), exhaust system, non-manufacturer installed accessories

In addition, maintenance services and parts; including all lubricants and filters, belts and hoses, wheel balancing or alignment, any adjustments for air and water leaks, wind noise, squeaks and rattles as well as alignment of bumpers, sheet metal, and body parts are not covered.

GOLD PLAN

 

ECP Gold covers 17 major mechanical component groups.

  • Engine
  • Manual OR Automatic Transmission / Transaxle
  • Front / Rear Wheel Drive
  • Four Wheel Drive (4WD)
  • Cooling System
  • Fuel System
  • Front / Rear Suspension
  • Steering
  • Air Conditioning & Heating (Original equipment or Manufacturer’s Approved Kits only).
  • Brake System
  • Electrical System
  • High Tech Factory Installed
  • All sensors, all computers
  • Body Interior
  • Body Hardware
  • Seals & Gasket / Fluids & Filters
  • Hybrid Components (For Hybrid vehicles only)

Owner Maintenance Items (Not covered by ECP)

Toyota Extra Care Protection plans for new vehicles do not cover maintenance items such as but not limited to: bulbs, trim, mouldings, glass, lenses, paint, exhaust system, brake pads, linings, upholstery, etc. These items are considered to be ongoing maintenance items and are the responsibility of the vehicle owner.

ECP Oil & Filter Service/Inspection Program

If you purchase your ECP plan within 31 days of the original vehicle registration date, you’re eligible for ECP’s complimentary Oil & Filter Service/ Inspection Program.

PLATINUM ECP

Includes eight (8) Oil & Filter Services and one (1) Tire Rotation (for vehicles with 6 Month / 8,000km oil change schedule)

3 years maintenance service program (for vehicles with 12 Month / 16,000km oil change schedule – see dealer for details)


GOLD ECP

Includes four (4) Oil & Filter Services and one (1) Tire Rotation (for vehicles with 6 Month / 8,000km oil change schedule)

2 years maintenance service program (for vehicles with 12 Month / 16,000km oil change schedule – see dealer for details)

ECP is also fully transferable to a new vehicle owner if you choose to sell your Toyota during the term of your plan.

To learn more about Toyota New Vehicle Warranty Coverage, please visit toyota.ca

To learn more about Supplementary Warranty and Coverages please visit toyota.ca

Toyota Road Hazard Protection

Be prepared for the bumps ahead. Potholes, shattered glass, and other debris on the road are hazards that can be dangerous – and very costly!

Toyota offers 3-YEAR or 4-YEAR Road Hazard Protection plans, to help you avoid out-of-pocket expense at those times when unavoidable road hazards cause damage to your Tires.

4 YEAR PLAN: $24.95 PER TIRE

3 YEAR PLAN: $19.95 PER TIRE

Toyota Financial Services Wear Pass Plan

Protect yourself against unexpected excess wear and tear charges on your leased Toyota with the available Wear Pass plan. Designed for protection against damage beyond what is considered normal everyday use, the Wear Pass plan ensures that you do not face extra charges at lease end.

Invest in peace of mind with the Toyota Financial Services Wear Pass Plan. Now you don’t have to worry along the way when the odd door ding, windshield chip, or rim scuff happens during your lease.

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