Operational Changes for COVID-19
We are closing our showroom area to walk-in traffic. We are doing this to protect our staff, and you, our guest. We will greet you at our main showroom entrance and determine the best way of meeting your current needs at Glacier Toyota.
We are offering contactless drop off, delivery, and pick-up for necessary service work and safety recall campaigns. When arriving to our service department, please use the envelopes and key drop beside the drive thru service door. Please call 250-847-9302 if you need a staff member to meet you at the door.
We are closing the dealership one hour earlier. We are open from 8am until 5pm, Tuesday – Saturday.
One of the best ways we can help each other is to initiate an online contact first. We can determine the best and safest way to meet your need and make plans from there. If you are unable to send us an email or use our contact forms you will most likely need to leave us a message and we will return your call.
Service Department
service@glaciertoyota.ca
Sales Department
sales@glaciertoyota.ca
Parts Department
parts@glaciertoyota.ca
Glacier Toyota Contact Page
Call: (250) 847-9302
Toll Free: 1 (866) 844-6723
Questions about your current loan?
Visit our Financial Services page for contact numbers to the banks we use to finance vehicles. They can answer your questions about COVID-19 relief options.
To our valued customers
With respect to the COVID‑19 pandemic, we have been focused on the health and safety of our customers, employees and community. With this focus paramount, we’d like to ensure that you are aware of the precautionary measures we are taking at Glacier TOYOTA.
Deep cleaning
We are now bleaching all handles & surfaces hourly and following best practices laid out by our Provincial Health Authority. We have increased the amount of fresh air coming into the building.
Hours of operation
We continue to be open Tuesday to Saturday, but are closing one hour earlier – 8:00am to 5:00pm
Our employees
We have instructed our employees to self isolate if they have any flu like symptoms, have recently travelled out of the country, or been in contact with someone with symptoms or who have travelled out of the country. We expect the same from our guests.
Our service
Guest vehicles for service in-store are outfitted with steering wheel covers and seat protectors before going through maintenance or repair work. And all Glacier Toyota technicians are required to wear disposable gloves when working on vehicles.
Vehicle pick-up and drop-off
Vehicles can be dropped off in our drive through or left in the parking lot, whichever you’d prefer. We may be able to arrange to pick up your vehicle.
Online availability
We are happy to answer sales and service related questions by email or phone. We can complete the majority of transactions with minimal guest contact.
We can complete online credit applications for purchases, electronic transfers for banking, electronic signatures for contracts and delivery available in the northwest.
Online service & parts requests – shipping available or delivery door to door.
Thank you
Thank you for being part of our Glacier TOYOTA community. We will continue to monitor the situation closely and will evolve our policies per the guidance of national, provincial and local health authorities. If you have any concerns or questions about our efforts related to COVID-19, please don’t hesitate to contact us directly.
Call Us: 1-250-847-9302
Toll Free: 1-866-844-6723
PARTS AND SERVICE
We can supply all your accessories, oil & filter changes, windshields, automotive detailing, tires, electrical work, full maintenance services, and much, much more.
